Gates Hospitality Group
Gates Hospitality Group

Gates Hospitality Group

Gates Hospitality GroupGates Hospitality GroupGates Hospitality Group

Tap into our Hospitality Consulting Services to elevate your brand strategy and drive sustainable business results.

Let's Connect!
Modern dining area with a fireplace, textured wall, and stylish seating.

Who We Are

At Gates Hospitality Group, hospitality is at the center of everything we do – From the way we treat our team and our clients, to the decades of experience in its namesake industry that we bring to the table. We’re proud of our extensive experience in brand strategy, corporate communications, and restaurant operations.


Over the years, we’ve learned that business success is built not only on hard-earned experience, dedication and education, but also genuine connection and intentional relationships. We’re on a mission to truly understand our clients: their business strategies, their goals, and their challenges. We aim to build mutually beneficial partnerships based on communication and trust.


If your consumer-facing brand is looking for the missing piece, we’d love the opportunity to act as an extension of your team, to bring our passion and expertise, and to drive sustainable business results together.

Our Services

Brand Strategy

External | Brand Building

Let’s bring your brand to life with a robust brand strategy! We develop brand guidelines that capture your brand voice and personality, including logos, fonts, and best practices for how your brand shows up ‘in the wild.’ Additionally, we build presentation templates, websites, and other marketing assets, alongside media training and public relations support, to help you achieve your business goals.

External | Consumer & Corporate PR

Reputation is everything! To support yours, we develop comprehensive brand strategies that include media and influencer strategies, create effective social media plans and content calendars, and build brand-building activations in your community. Our expertise also extends to crisis communications and executive communications, ensuring that your message is clear and impactful. Additionally, we offer media training services to enhance your overall presence.

External | Executive Communications

People connect with people. That’s why we focus on developing personal brands for top organizational executives through strategic brand strategy initiatives. Our services encompass thought leadership strategies, executive communications, speechwriting, presentation development, and crisis communications support. Additionally, we offer media training and guidance on LinkedIn strategies to enhance public relations efforts.

External | Media Training

Catchy soundbites go a long way in enhancing your brand strategy. Our experts provide media training for your leadership team, coaching them through executive communications and crisis communications best practices, including mock interviews, so they’re prepared for any opportunities that arise, whether in good times or bad.

External | Brand Audit

Let’s look at the whole picture! We’ll study all your public-facing brand touchpoints, to provide clear, actionable feedback and recommendations.

External & Internal | Crisis Communications

In times of crisis, a former Intel CEO quipped, “good companies survive them; great companies are improved by them.” We’ll develop proactive and comprehensive crisis communications plans to prepare your organization for a variety of potential crises. Our training and tabletop exercises for your leadership will enhance your executive communications skills. Additionally, we provide expert counsel during high-stakes crisis situations, standing shoulder-to-shoulder with our clients to ensure effective public relations when the stakes are high.

Internal | Team Member Communications

Brands are often built from the inside out, with team members serving as a brand’s most important stakeholders. We excel in developing brand strategies that keep them informed and equipped for effective representation of your brand. Additionally, we offer crisis communications, executive communications, media training, and public relations services to further enhance your team’s ability to embody your brand values.

Internal | Culture Audit

Brands are only as strong as their worst critic, often found within their own teams. We specialize in building, managing, and analyzing internal surveys on a one-time, quarterly, or annual basis to enhance your brand strategy. Our process includes consolidating and sharing your teams’ anonymous feedback, accompanied by actionable recommendations for your leadership team, which can be crucial for effective crisis communications and executive communications. 

External | Operations Audit

We’ll give you the real picture of what a guest experience is like, -007 style! This service is similar to secret shopping and aligns with your brand strategy by delivering a comprehensive report that highlights your operation’s strengths, weaknesses, opportunities, and threats from the consumer perspective. 

Pricing and Structure

Minimalist wooden desk setup with laptop and office chair.

Our services are completely customizable!


 Every brand’s needs are different, and we pride ourselves on building a package that works perfectly for you. We prefer to work on an ongoing retainer basis, to immerse ourselves in your brand and best support your team long-term. We can also take on projects with a start and end date, if that’s what works best for you!

One Last Thing...

Our Core Values

At Gates Hospitality Group, hospitality is at the center of everything we do – from the way we treat our team and clients to the decades of experience we bring to the table in the hospitality industry. We take pride in our extensive knowledge of brand strategy, crisis communications, executive communications, and restaurant operations.


Over the years, we’ve learned that business success hinges not only on hard-earned experience, dedication, and education but also on genuine connections and intentional relationships. Our mission is to truly understand our clients: their business strategies, goals, and challenges. We aim to build mutually beneficial partnerships based on communication and trust.


If your consumer-facing brand is searching for that missing piece, we'd love the opportunity to act as an extension of your team, bringing our passion and expertise to drive sustainable business results together.

Let's Connect!

Reach out below to say hello and schedule your FREE 15-minute discovery call. We can't wait to hear from you.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Gates Hospitality Group

Copyright © 2025 Gates Hospitality Group - All Rights Reserved.

Powered by

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

DeclineAccept